Features Phone system
Business phone system for agencies
A phone system built for agencies.
Your agency number rings the next available agent. Calls run in the browser, the caller's lead opens with the call, and every call is logged, recorded, and scored.
- In every seat
- Keep your number
- No phone app to install
How it works
Every call, on the lead.
A call comes in
Your number rings the next available agent, and the caller's lead opens on their screen.
Nobody free? It waits
Callers wait in line, and any free agent picks them up with one click.
Hand it off warm
Talk to the next agent first, then pass the caller over, or send them to an extension.
Recorded and scored
Every call is logged on the lead, recorded, and scored. Nothing to export.
What's included
Everything a phone system should do.
- Browser phone for inbound and outbound calls
- Agency number with a call queue
- Extensions and attended live transfer
- Ring groups and office hours, with after-hours forwarding
- Ring only agents licensed in the caller's state
- Live transfer ping: lead companies check for a free agent before they transfer
- Call recording and call history on every lead
- A voicemail inbox for the team
- Who's on a call, free, or away, at a glance
- Blocked numbers turned away
- Send and receive fax
“Our lead company stopped sending us live transfers because of dropped calls. Since we turned on DailyTrackly’s transfer ping, they say there are no issues. The system is getting really good.”
The phone system is included.
A business phone line on its own typically lists around $35 per agent a month. Here it comes in the same $19 seat as Power Dial, the CRM, texting, and AI call coaching. Pro includes 1,000 minutes per agent, then $0.03 a minute.
Phone system
Common questions
Can we keep our phone number?
Yes. Port your number in and it rings the next free agent. Local numbers are $12 once, then $4 a month.
Do agents need a desk phone or an app?
No. Calls run in the browser, and any headset works.
Are calls recorded?
Yes. Every call is recorded and saved on the lead, with its length and score.
Works with
More in the same login.
From $19 per agent a month
Answer every call from one login.
Rather talk now? Call (502) 289-8495 or text us